Terms & Conditions

Use of this website is on condition you agree with the terms and conditions of Talking Wines Limited listed below. These are subject to change and any future use of the site will form a new agreement. Talking Wines makes every effort to ensure that the information on this website is accurate. However we make no guarantees about the accuracy of the information held on this website. We make no guarantees about access to this web site or that the software or material contained on this site is free of viruses or other harmful components. This site is intended for use in the UK only. Talking Wines Limited is a UK company and any disputes or claims must be settled under English law.

Age Restriction
You must be aged 18 years old or over to purchase alcohol. By placing an order with Talking Wines you confirm that you are at least 18 years of age and are legally capable of entering into binding contracts.

Ordering
We cannot guarantee availability of all products. In the unlikely event that the wine you ordered is unavailable, we will contact you with an estimate of when the wine will be available or recommend an alternative. We reserve the right to substitute later vintages if the vintage advertised has sold out. We reserve the right not to accept any order. All prices shown are in pounds sterling and are inclusive of VAT.

Delivery
View the delivery information page here.

Cancellations and Returns
We will provide a full refund of all charges for any faulty or damaged wines. We may require the faulty wines to be returned to us. We will inform you at the time you contact us about returning faulty wine. You may cancel your order up to the point of despatch which will normally be the day following your order. If for any reason you decide that you do not want the wine delivered, you can contact Talking Wines and arrange for the wine to be returned. We will reimburse you for the wine within 7 days of the receipt of the wine in merchantable condition. The cost of returning the wine is your responsibility.

Complaints
If you have any complaints at any time please contact us via the Contact Us screen or call 01285 650250. All complaints will be treated with the utmost priority and resolved within 5 working days.

Privacy Policy
By registering or purchasing products from Talking Wines you are consenting to our collection and retention of personal information as a data controller under the Data Protection Act 1998. In order to keep you updated with changes on the website, including new special offers and new lines we operate an email news service. You may unsubscribe from this service at any time.

Talking Wines Limited
3 Emmervale Court, Midland Road, Cirencester, Gloucestershire GL7 1PZ

Registered in England number 04918141
VAT number 801 1901 81